Privacy Policy

Effective Date: 29 August 2023

Last Updated: 29 August 2023

Introduction

Welcome to the Monaghan Therapy Clinic Privacy Policy. This Privacy Policy (“Policy”) applies to the website www.monaghantherapyclinic.ie (“Website”), owned and operated by Kristina Silovs, a counsellor and psychotherapist. This Policy outlines how we collect, use, disclose, and protect your personal information. By using our Website and services, you consent to the practices described in this Policy.

Contact Information

  • Clinic Name: Monaghan Therapy Clinic
  • Owner: Kristina Silovs
  • Website: www.monaghantherapyclinic.ie
  • Registered Address: YWCA Building, North Road, Monaghan, Co. Monaghan, H18 KF98
  • Business Address: YWCA Building, North Road, Monaghan, Co. Monaghan, H18 KF98
  • Email: kristinacounselling@gmail.com

Software and Tools

We utilize the following software and tools to provide our services:

  • Stripe: For secure payment processing.
  • Setmore: For appointment scheduling.
  • Google Meet: For virtual sessions.
  • Other software will be used where appropriate to collect information and process information necessary to conduct the work of the therapist.

Information We Collect

We collect the following information when you use our Website and services:

  • Name and Contact Details: To communicate with you and provide services.
  • Brief Summary of Purpose: Optionally, you can provide a summary of your reason for seeking our services.
  • Payment Details: For processing payments related to services.

Legal Basis for Processing

We process your information based on the following legal grounds:

  1. Contractual Necessity: To fulfill our service obligations.
  2. Consent: For specific purposes, we obtain your consent.
  3. Legal Obligations: To comply with legal requirements.

How We Use Your Information

We use your information for the following purposes:

  • Providing counselling and psychotherapy services.
  • Communication regarding appointments and services.
  • Payment processing and billing.
  • Enhancing our services and user experience.
  • Legal and regulatory compliance.
  • Protecting our rights and interests.

Disclosure of Information

We may disclose your information in the following cases:

  • Third-party service providers assisting us.
  • Compliance with legal obligations.
  • Protection of rights, safety, or property.
  • Business transfers or acquisitions.

Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance user experience and gather usage information. By using our Website, you consent to the use of these technologies. You can manage cookies through your browser settings.

Your Rights

You have the right to:

  • Access, update, and correct your information.
  • Withdraw consent where applicable.
  • Delete information in certain cases.
  • Object to processing in specific situations.
  • Lodge complaints with data protection authorities.

Security Measures

We implement appropriate security measures to protect your information. While we take precautions, data transmission over the internet is not entirely secure.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to Policy

We may update this Policy. The latest version will be posted on our Website.

Contact Us

For questions or requests regarding your information, contact us at kristinacounselling@gmail.com.

Consent

By using our Website and services, you consent to this Policy and the processing of your information as described. This Policy is effective from the date indicated and was last updated on the date indicated.